Return Policy

At Registered Peptides, we are committed to providing high-quality research products and excellent customer service. Please review our return policy carefully before placing an order.

Returns

Due to the nature of our products, we generally do not accept returns of products that have been opened, used, or stored outside of our controlled distribution process.

If you receive an incorrect item, damaged product, or if your order arrives with a verified issue, please contact us within 7 days of delivery. Our team will review the situation and work toward an appropriate resolution.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible with:

• Your order number

• A description of the issue

• Clear photographs of the product and packaging

Once reviewed, we may offer a replacement, store credit, or another suitable resolution at our discretion.

Non-Returnable Items

The following items are not eligible for return:

• Opened products

• Used products

• Products handled or stored improperly after delivery

• Orders purchased during special promotions or clearance sales unless defective

Refunds

Approved refunds, when applicable, will be processed using the original payment method. Processing times may vary depending on your payment provider and financial institution.

Order Cancellations

Orders may be canceled before shipment. Once an order has been processed or shipped, cancellation requests may not be possible.

Contact Us

If you have any questions regarding this Return Policy, please contact our support team through the Contact Us page.

Thank you for choosing Registered Peptides.